Do you have questions?

We have the answers to frequently asked questions! Here you will find a compilation of the most asked questions and concise answers to help you. If you have any further questions, our team will be happy to assist you.

The important things first!

What requirements do I have to meet in order to be able to sell on Packlando?

In order to be able to sell on Packlando, you must meet the following requirements:

  1. You must be a manufacturer or supplier of packaging or related products.
  2. You should have the necessary licenses and permits to manufacture and sell your products.
  3. The quality of your products must meet industry standards.
  4. You should be able to deliver your products in a timely manner and provide reliable customer service.
Is registration as a vendor with Packlando free of charge?

Two years free of charge:

As a Packlando supplier, the first two years of your membership are completely free. Please note that despite the free membership, transaction fees or commissions will be charged for sales on our platform. For more details on our fees and conditions, we recommend visiting our website or contacting our support team

Which products am I allowed to offer in the packaging industry on Packlando?

Answer: On Packlando you can offer a wide range of products from the packaging industry, including:

  1. Various kinds of packaging such as cartons, containers, bottles, bags, cans, etc.
  2. Packaging materials such as films, labels, closures, adhesive tapes, etc.
  3. Packaging machines and equipment for automatic packaging.
  4. Specialized packaging for specific industries such as food packaging, pharmaceutical packaging, industrial packaging, etc.
What products am I not allowed to offer in the packaging industry on Packlando?

Certain products are not allowed on packlando, including:

  1. Products that violate legal regulations or guidelines, for example in relation to environmental protection or food safety.
  2. Illegal or dangerous products that violate applicable laws and regulations.
  3. Products that infringe copyrights, trademark rights or other intellectual property rights of third parties.
  4. Products that are harmful to health or the environment or violate ethical standards.
  5. Products that may be considered misleading or deceptive.
What fees or commissions do I have to pay if I want to sell on Packlando?

The exact fees and commissions can be viewed on Packlando. We usually charge a sales commission based on the selling price of your products. Additional fees may apply for special services such as advertising or special placements. 

Please note that packlando's requirements, product policies and fees are subject to change.

What types of packaging solutions does Packlando look for?

Initially, our focus at Packlando is exclusively on printable products. In the first phase, we will concentrate on to-go packaging, bags, folding cartons and boxes. At a later stage, in the second phase, we will expand our range to include flexible packaging and other types of packaging.

In which countries will Packlando be represented?

Initially, Packlando will be active in Germany, followed by the Netherlands, Austria, Belgium and France. Other European countries will gradually be added in the following years.

Who is behind the founding of Packlando and who is the team?

Packlando was founded by an experienced e-commerce advertising agency based in Münster, Germany. Behind this project is a professional team with many years of experience in the industry.

Here are some other topics you might have questions about:

Registration process: How does the registration as a seller on your marketplace work?

The registration process as a seller on our marketplace Packlando is simple and straightforward. You must register by completing the registration form and uploading the required company documents, if applicable. Our registration page will guide you through the process step by step.

Product listing and management: How can I list and manage my products on your marketplace?

Once you are registered as a seller, you can easily list and manage your products through our intuitive dashboard. We have clear guidelines for product images, descriptions, and categorization to ensure your listings are presented in an appealing and user-friendly way.

Customer communication and support: How do you communicate with customers in your marketplace?

We offer a messaging feature that allows you to communicate directly with your customers. Additionally, our customer support team is available to assist you with any questions or concerns you may have. We place great emphasis on excellent customer service and always strive to provide you and your customers with the best possible support.

Marketing and Promotion: Do you offer support or opportunities to promote my products in your marketplace?

We offer several ways to promote your products on our marketplace. This includes targeted advertising campaigns, recommendations on our home page and integration in relevant categories and search results. We are continuously working to increase the visibility of your products and give you a wider reach.

Payment processing: How is payment processed on your marketplace?

Payment processing on our marketplace is secure and convenient. We accept various payment methods, including credit cards, PayPal and bank transfers. Sales proceeds are generally disbursed at regular intervals, depending on individual agreements and our disbursement policy.

Shipping and Logistics: Are there specific shipping policies or partnerships with logistics providers to help ship my products?

We have partnerships with trusted logistics providers to help you process fast and reliable shipping of your products. You can choose the shipping options that best fit your needs, and we'll make sure your orders arrive safely and on time.

Ratings and feedback: How are customer ratings and feedback handled in your marketplace?

We have a rating system on our marketplace that allows customers to share their experience with your products and service. Positive reviews help gain the trust of potential customers and strengthen your reputation as a reliable seller. We actively encourage our customers to leave reviews, and you have the ability to respond to reviews to engage directly with your customers.

Customised packaging designs and solutions: Can I offer customised packaging designs and solutions?

Absolutely! At Packlando, we look forward to providing customised solutions for your specific packaging needs. You can share your design and production capabilities with our sales team.